Investing in intellectual property
Investing in intellectual property
Building our intellectual property
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We continued to build on our position as an industry thought leader, publishing the following reports, which are based on analysis of data collected through our engagements with clients:
Frequently cited by industry analysts and quoted by the media, the annual Dimension Data Global Contact Centre Benchmarking Report is designed to provide a single point of reference on key aspects affecting customer management in today's contact centres. The report is based on findings from 901 participants, across six regions and 12 industry verticals. The report will be celebrating its 20th edition later this year.
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The annual Network Barometer Report gauges the readiness of today’s networks to support and accelerate business. The report uses real factual data from two sources – Technology Lifecycle Management Assessments we carried out over 2015 for clients; and data on the networks we monitor for our clients during 2015, gathered from four of our Global Service Centres.
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The 2016 Global Threat Intelligence Report is based on threat data collected and analysed during 2015 by NTT Group security companies including Dimension Data, Solutionary, and NTT Com Security along with the NTT Innovation Institute, Inc. (NTTi³). It highlights what business leaders need to know about protecting their organisation from cyberthreats.
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PROFIT
Empowering employees to achieve great things
Developing our people to deliver exceptional value to our clients
Certified as a Global Top Employer for the third year
One global platform, one view of our great people - in the cloud
Accelerating diversity at Dimension Data
The FYI on FY16
Improving our skills and capabilities through acquisitions
Industry and partner recognition
Building our intellectual property
Connected Conservation
Protecting future generations
Accelerating the ambitions of Qhubeka
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People | Planet | Profit 2017 Report
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